Project Management

  • SAP ERP & S/4 HANA implementations & roll-outs with its country specifics
  • Review existing SAP applications and provide improvements while taking the organisational framework into consideration
  • Run eCommerce projects (implementations, transformations, roll-outs) incl. Omnichannel solutions like click & collect, click from store, buy online & return offline
  • Design digital data flow concepts and implement them (SAP MDM, PIM/DAM, GS1, TRDIG)
  • Manage CRM & Retail projects with focus on customer data (golden record), customer journeys, marketing automation, contact management, data analytics
  • Using traditional project management methods as well as agile methods like SCRUM & Kanban

Business Process Management

  • Analysis of existing processes
  • Documentation according to BPMN
  • Process optimisation & re-design, considering the organisational framework
  • Business model analysis and definition
  • Establish business process management in the organisation
  • Review and define roles & responsibilities
  • Support in change management
  • Support in digital transformation and its influence on the organisation


  • Sparring partner for Top & IT management
  • Collect business requirements from diverse departments involved and translate them into IT language
  • Provide strong industry know-how and corresponding solutions in Luxury goods & accessories business such as individual pricing, multiple country of origin handling, limited edition & serial no. handling, compliance data management
  • Guide through omnichannel requirements affecting eCommerce, Wholesale, Retail, Travel Retail, Corporate Gift & Intercompany (business process & IT solutions)
  • Prepare and moderate workshops
  • Conduct Brainstorming & Design Thinking sessions for idea management

Enterprise Application Architecture

  • Review existing application architecture
  • Support in strategic IT landscape developments and standardisation, to build a digital ECO system
  • Guide in interface designs (EAI) and data modelling using webservices, microservices, APIs, ODATA services etc.
  • Organisation and execution of request for proposals (RFPs)
  • Support in IT supplier contract management
  • Identification of digitalisation capabilities like RPA, AI, IoT, SAP UI5 (Fiori & Neptune APPs)